Benefits and debt advice

Adult Disability Payment and Personal Independence Payment

Adult Disability Payment (ADP)

ADP is a Scottish benefit that has replaced Personal Independence Payment and Disability Living Allowance (DLA). It is aimed at supporting people with disabilities and long-term health conditions to help with the additional costs that these bring.

Find about about about ADP on the Scottish Government website.

Claim ADP on the Social Security Scotland website or call 0800 182 2222

If you are not happy with the decision about your ADP claim you can request a Redetermination and then if still not satisfied, request an appeal.

If you were getting ADP but a decision is made to reduce or stop your ADP then you can dispute this as above and also apply for a temporary payment through Short-Term Assistance.

Personal independence Payment (PIP)

It is no longer possible to make new PIP claims in Scotland.

If you are already in receipt of PIP then your claim will be transferred to ADP within the next 2 years.

New or existing claims which have been refused / terminated

If a claim has been refused or terminated by the DWP then you can challenge the decision by requesting a mandatory reconsideration (MR).  This must be completed within one month of the date of the decision (this can be extended to up to 13 months from the date of decision if good cause is provided for the MR being late). 

A mandatory reconsideration can be done by post or via telephone.  Obtaining medical evidence from a healthcare professional to support your mandatory reconsideration can be beneficial. 

If your MR is refused you can then appeal to an independent Tribunal.

Existing PIP Claimant whose award is to be reviewed

As PIP claimants are being transferred to ADP, when DWP issue a review of a PIP award this will lead to a transfer to ADP whereby nothing will change initially. The ADP award will then be reviewed.

Existing PIP Claimant whose circumstances have changed

If a condition has worsened and the claimant thinks they are eligible for a higher rate of PIP then they should inform DWP of this by contacting them by telephone.  This will initiate a review process which is likely to lead to a transfer to ADP. 

Be aware that asking for a review can mean that an award can go down as well as remain the same or go up. 

Before contacting the DWP to discuss a change in circumstances it’s important to get advice. 

Find more information on PIP on GOV.UK

Find detailed information on PIP such as descriptors on pipinfo.net.