You can now challenge your parking ticket or bus lane charge notice with our new online services. You are no longer be able to dispute your ticket or charge notice by email. All requests must be put in writing and we cannot accept appeals over the phone.
You will need the following details:
- The parking ticket or bus lane charge number
- Your vehicle registration
Online
The simplest way to challenge your ticket or charge notice is online. You can also view photos for parking tickets or a video for charge notices, one day later. You can track your appeals, attach supporting evidence and receive quicker responses from us.
Challenge parking tickets and bus lane notices
By post
Parking ServicesThe City of Edinburgh Council
PO Box 333
Sheffield S98 1BJ
In person
You can hand in your dispute at
The City of Edinburgh Council Customer Hub 249 High Street Edinburgh EH1 1YJ.Lost parking ticket
If you have lost your parking ticket or bus lane charge number you can request this from us. Please note it will take us two working days to provide the lost parking ticket number. Please don't use the form below to challenge your ticket.