Advice for consumers
Visit Advice Direct Scotland for free, confidential and impartial advice on consumer issues.
You can call Advice Direct Scotland on 0808 164 6000.
You can get advice on
- goods that are faulty, not fit for their purpose, or described incorrectly,
- services that have not been carried out with reasonable care and within a reasonable time or for an acceptable price,
- what to do if you think you have been scammed.
If after speaking to Advice Direct Scotland you require further assistance, you can contact your local Citizens Advice Bureau.
Consumer education
Email us to arrange a talk or workshop if the members of your community group are interested in finding out more about
- rights and responsibilities as consumers,
- how to complain effectively,
- avoiding scams,
- setting up a No Cold Calling Zone (find out about No Cold Calling Zones).
Trading Standards
Address: Waverley Court G14 East Market Street
Edinburgh
EH8 8BG