Edinburgh Guarantee Jobs Board

Employer: 

NSL is a leading provider of outsourced business services to the public and private sectors. These include comprehensive parking enforcement and street management solutions. With highly trained frontline colleagues, parking professionals, comprehensive back office and customer support services, along with access to the latest technologies, we can shape the entire parking environment to balance the needs of all users and maximise compliance. Our vision is to make the UK a safer, fairer, and better place to live and work. We help our clients innovate and improve services to deliver better outcomes. Built on trust and respect, we are driven and inspired to deliver as one team and are proud of what we do.

Environment: 

At NSL a healthy work life balance is important to us, so a range of full time and part time roles are available, from 8 hours to 40 hours per week Monday to Sunday (including Bank Holidays), and shifts vary between 07:30 and 18:45 so flexibility is key. As part of Social Bite’s Jobs First programme, applicants should have a background of homelessness or at risk of homelessness. 

Benefits of working for us include:

• Enhanced rate of pay on Sundays and bank holidays
• 28 days annual leave including bank holidays
• Employee assistance programme
• Cycle to work scheme
• Childcare vouchers and discounts
• Training and development opportunities.
• Access to Capital Credit Union financial products.

What might a day in this role look like?

• Your day will be spent, mostly outside, in all weathers, so please consider this before you apply
• You will be dealing with members of the public face to face, so customer service must be something you enjoy, sometimes in difficult situations
• Patrol and enforce contraventions throughout Edinburgh
• High visibility presence to help counter any parking contraventions and issue appropriate Penalty Notices where required.

What will I learn?

You will receive industry related training.

What qualifications/skills are required?

You must enjoy dealing with people, be friendly, polite, and willing to offer support, advice and assistance to colleagues and customers. PC skills would also be an advantage, as you will be using a hand-held device daily.

• a good knowledge of the Edinburgh area (desirable)
• excellent timekeeping
• a flexible approach
• ability to work well both as part of a team and on own initiative.

Email CV and cover letter